CUSTOMERS across Romsey have taken to social media for advice after not receiving deliveries from a well know food delivery company, Milk and More.

Comments about missed or erratic deliveries, 40-minutes on hold to speak with customer services and a lack of communication from the company have been shared.

Many customers have said how concerned they are after having great service previously to not knowing what’s happening now.

The Advertiser tried to contact Milk and More for information but was unable to get through on the phone.

Milk and More’s website say’s due to a high level of queries, they have temporarily suspended the emailing system and customers should contact the number 0345 6063606 and press option 4 to speak to a member of the team.

A statement was made by the company on their Facebook page.

“We know that some of you have had missed or late deliveries lately.

The health and wellbeing of our colleagues and customers is paramount, which is why we're continuing to follow all health and safety measures to protect everyone we can in our communities against the spread of Covid-19.

“Unfortunately, like many others, we are already experiencing the negative effects of industry wide driver shortages – the continued spread of Covid 19 and related ‘pings’ mean that our staff levels are severely impacted, and this means we are currently struggling to get some deliveries out to customers.

If you have had a missed delivery, you will receive an automatic refund so there is no need to contact us, unless this hasn’t appeared in the ‘My Transactions’ section of your account in the next few days.

“We know you are having trouble getting through on our phone lines at the moment or awaiting a reply from us here. We will be updating you asap on some changes we will be implementing to resolve this.

We sincerely apologise if this is impacting you and thank you for your continued patience in this challenging period.”