Sir –

I had a bad fall in the Romsey branch of Boots on April 27 this year from which I am gradually recovering. I wish to thank the Boots staff who coped magnificently also the young man who offered to help.

I also include the paramedic Alex who arrived within minutes plus the ambulance crew Bob and his colleague who had to deal with me.

All the people kept me calm, and dealt with the situation calmly and efficiently.

My thanks to you all.


Miss Beaney

Address withheld